MoonCV

1. Introduction

Welcome to MoonCV. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online resume and cover-letter-building services. We are committed to protecting your personal data and respecting your privacy rights. By using MoonCV, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

Category	Examples
Personal identification	Name, email address, phone number
Professional information	Work history, education, skills, other content you submit for resume / cover-letter creation
Account credentials	Username, password
Payment information	Card details or other billing data when you purchase premium features
Communication records	Messages, support requests, feedback
Usage data	Feature usage, interactions within the service
Automatically collected data	Cookies and similar technologies that improve your user experience

3. How We Use Your Information

We process your information to:

Provide, maintain, and improve our resume and cover-letter editing services.
Generate personalized documents tailored to your professional background.
Manage your account and process transactions.
Communicate updates, features, promotions, and important notices.
Analyze usage trends to enhance service quality and user experience.
Ensure security and prevent fraudulent activity.
Comply with legal obligations.

We do not sell your personal information to third parties.

4. Data Security

We employ multiple safeguards, including:

Encryption of sensitive data in transit and at rest.
Access controls limiting who can view your information.
Regular monitoring and security testing for vulnerabilities.

While we strive to protect your data, no method of transmission or storage is completely secure.

5. Third-Party Services

We partner with trusted providers for:

Payment processing
Email communications
Data hosting and analytics

These partners may access your data solely to perform tasks on our behalf and are contractually obligated to protect it. Please review their respective privacy policies.

6. Google reCAPTCHA

We use Google reCAPTCHA to defend against spam and abuse. reCAPTCHA may collect:

Device and application data
Cookies placed by Google
IP address
Behavioral data (e.g., mouse movements, typing patterns)

Use of reCAPTCHA is governed by Google's Privacy Policy and Terms of Service. Collected data is used exclusively for security purposes.

7. Legal Basis for Processing (EEA Residents)

Consent – when you voluntarily provide data (e.g., account creation).
Contract – to deliver requested services.
Legitimate interests – to improve services, prevent fraud, and secure the platform.
Legal obligations – to comply with applicable laws.

You may withdraw consent at any time where it is the processing basis.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Right	Description
Access	Obtain confirmation and a copy of your personal data.
Correction	Rectify inaccurate or incomplete data.
Deletion	Request erasure under certain conditions.
Restriction	Temporarily halt processing in specific situations.
Data portability	Receive data in a structured, machine-readable format.
Objection	Object to processing based on legitimate interests.
Withdraw consent	Revoke previously granted consent at any time.
Lodge a complaint	Contact your local Data Protection Authority (DPA).

To exercise these rights, reach us via the contact details below.

9. International Data Transfers

Your data may be transferred to—and processed in—countries outside the EEA (including the United States) where protection laws differ. We use EU Standard Contractual Clauses or comparable legal mechanisms to safeguard such transfers.

10. Data Retention

We retain personal data only as long as necessary to:

Deliver requested services.
Fulfill legal obligations.
Resolve disputes.
Enforce agreements.

When no longer needed, data is securely deleted or anonymized.

11. Children's Privacy

MoonCV does not knowingly collect personal data from individuals under 16. If you believe a child has provided us information, please contact us promptly.

12. Changes to This Privacy Policy

We may update this Policy periodically to reflect new practices, technologies, or legal requirements. The "Last updated" date will change accordingly. Review this page regularly to stay informed.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 [email protected]

Summary

At MoonCV, your trust means everything to us. We are dedicated to handling your personal information transparently, securely, and respectfully.